Privacy Policy

Last Updated: 12/4/2025

Garden AI Studio ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.

1. Information We Collect

Account Information

  • Email Address: Used for account creation, authentication, and communication.
  • Authentication Data: Managed securely through Clerk authentication service.
  • Usage Data: Credit balance, generation history, and subscription status.

Content You Provide

  • Uploaded Images: Photos of outdoor spaces you upload for AI processing.
  • Generated Designs: AI-generated landscape visualizations created from your uploads.
  • Prompts & Preferences: Style selections and custom descriptions you provide.

Automatically Collected Information

  • Device Information: Browser type, operating system, IP address.
  • Usage Analytics: Pages visited, features used, time spent on the service.
  • Cookies: Essential cookies for authentication and session management.

2. How We Use Your Information

  • Service Delivery: Process your images, generate AI designs, and manage your account.
  • Communication: Send service updates, billing notifications, and respond to support requests.
  • Improvement: Analyze usage patterns to improve our AI models and user experience.
  • Fraud Prevention: Detect and prevent abuse, including duplicate account creation and credit manipulation.
  • Legal Compliance: Comply with applicable laws and regulations.

3. Data Storage & Security

Storage: Your images and generated designs are stored securely using Cloudflare R2 storage. User data is managed through Convex database with encryption in transit and at rest.

Security Measures: We implement industry-standard security practices including:

  • HTTPS encryption for all data transmission
  • Secure authentication via Clerk
  • Regular security audits and updates
  • Access controls and monitoring

Important: While we take reasonable measures to protect your data, no method of transmission over the internet is 100% secure. Use the service at your own risk.

4. Data Sharing & Disclosure

We do not sell your personal information. We may share data with:

  • Service Providers: Third-party services that help us operate (Clerk for auth, Cloudflare for storage, Replicate/Google for AI processing).
  • Legal Requirements: When required by law, court order, or to protect our rights.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets.

5. Your Rights & Choices

  • Access: Request a copy of your personal data.
  • Correction: Update or correct inaccurate information.
  • Deletion: Request deletion of your account and associated data.
  • Export: Download your generated designs and data.
  • Opt-Out: Unsubscribe from marketing emails (service emails may still be sent).

To exercise these rights, contact us at privacy@gardenai.studio

6. Data Retention

We retain your data for as long as your account is active or as needed to provide services. If you delete your account:

  • Account data is deleted within 30 days
  • Uploaded images and generations are permanently deleted
  • Some data may be retained for legal or security purposes

7. Children's Privacy

Our service is not intended for users under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us immediately.

8. International Users

Your information may be transferred to and processed in countries other than your own. By using our service, you consent to such transfers. We ensure appropriate safeguards are in place for international data transfers.

9. Abuse Prevention

To maintain fair usage and prevent abuse:

  • We normalize email addresses to prevent duplicate account creation (e.g., email+variant@gmail.com is treated as email@gmail.com)
  • We implement daily limits on free tier usage to prevent system abuse
  • We monitor for suspicious activity and may suspend accounts that violate our terms

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via email or a prominent notice on our website. Your continued use of the service after changes constitutes acceptance of the updated policy.

11. Contact Us

If you have questions about this Privacy Policy or our data practices, contact us at:

  • Email: privacy@gardenai.studio
  • Support: support@gardenai.studio